Privacy Policy
Last Updated: February 06, 2026
1. Introduction
Welcome to Educare International ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account on our website
- Fill out consultation forms or contact forms
- Subscribe to our newsletter or marketing communications
- Attend our events or seminars
- Apply for educational programs through our platform
This information may include:
- Full name
- Email address
- Phone number
- Date of birth
- Nationality and passport information
- Educational background and qualifications
- Employment history
- Financial information for scholarship applications
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring website addresses
- Pages viewed and time spent on pages
- Device identifiers
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our services
- To process your applications to educational institutions
- To communicate with you about your inquiries and applications
- To send you updates, newsletters, and marketing communications (with your consent)
- To improve our website and services
- To analyze usage patterns and trends
- To prevent fraud and enhance security
- To comply with legal obligations
- To provide customer support
4. Information Sharing and Disclosure
We may share your personal information in the following situations:
4.1 Educational Institutions
We share your information with universities, colleges, and educational institutions to which you apply through our services. This is essential for processing your applications.
4.2 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.4 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Staff training on data protection
- Secure backup systems
However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Typical retention periods include:
- Active application data: Until application process completion plus 7 years for record-keeping
- Marketing communications: Until you unsubscribe or request deletion
- Website analytics data: 26 months
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
7.1 Access and Correction
You have the right to access and update your personal information at any time through your account settings or by contacting us.
7.2 Deletion
You may request that we delete your personal information, subject to certain legal exceptions.
7.3 Objection and Restriction
You may object to our processing of your personal information or request that we restrict processing in certain circumstances.
7.4 Data Portability
You have the right to receive your personal information in a structured, commonly used format and to transmit it to another controller.
7.5 Withdraw Consent
Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.
7.6 Marketing Communications
You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails or contacting us directly.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
9. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Educare International
Ground Floor Madonna House
Off Mpaka Road, Westlands
Nairobi, Kenya
Email: info.nairobi@educare.co.ke
Phone: +254 743 794 754
13. Consent
By using our website and services, you consent to our Privacy Policy and agree to its terms.